Returns and Shipping
All transactions occur in Australian Dollars (AUD) and are subject to GST where applicable.
If for any reason you are not completely satisfied with your purchase we will give you a 30 day money-back guarantee from the time you receive the goods.
Please email us at within that time if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.
All products must be returned in their original condition.
All postage is to be paid by the buyer.
We recommend that you return the product via Registered post and that you pre pay all postage.
You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier.
Flowstate Brewers and distillers will not be responsible for parcels lost or damaged in transit if you choose not to insure.
All items Shipped domestically by Flowstate brewers and distillers is through Fastaway couriers for a flat rate of 10$ aud. For Fastaway couriers shipping policy visit their website at www.fastway.com.au/terms-and-conditions/conditions-of-carriage/
Currently Shipping within Australia only.
For international shipping please contact us on firstname.lastname@example.org
Terms of service:
Under the Liquor Control Reform act 1998 it is an offence,
To supply alcohol to a person under the age of 18 years (Penalty exceeds $17,000)
- For a person under the age 18 years to purchase or receive liquor (Penalty exceeds $700)
Fastway Couriers makes no warranties or representations about this website or any of its content. We're not responsible to you or anyone else for any direct or consequential loss suffered in connection with the use of this website. We exclude, to the extent permitted by law, any liability which may arise as a result of use of this website. By using the Fastway Couriers website, you agree to indemnify us for any loss or liability arising out of your use of this website.