All transactions occur in Australian Dollars (AUD) and are subject to GST where applicable.
If for any reason you are not completely satisfied with your purchase we will give you a 30 day money-back guarantee from the time you receive the goods.
Please email us at within that time if you are not satisfied with your purchase so that we can resolve any problems.
This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.
All products must be returned in their original condition.
All postage is to be paid by the buyer.
We recommend that you return the product via Registered post and that you pre pay all postage.
You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier.
Flowstate Brewers and distillers will not be responsible for parcels lost or damaged in transit if you choose not to insure.
We will only collect information that is necessary for one or more of our functions or activities. When you place an order with us, we will ask you for the following personal information:
your name, date of birth, email, billing address, delivery address and any special delivery instructions, phone number.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
From time to time, we advise all or some of our customers of up and coming offers and special events and promotions. If you do not wish to receive these offers, you can click the unsubscribe link in your next email or email us at firstname.lastname@example.org
If we send offers by mail, we provide your name and postal details to a mailing house. No other information is passed on. The parties using these details are obliged to delete all records immediately after use.
When you submit feedback or questions via email, or contact us for information about our website, we will request your name and contact details. We use this information solely to respond to your enquiries.
We do not rent, sell or share any personal information with any third party without your permission, except as set out in these Conditions.
All items Shipped domestically by Flowstate brewers and distillers is through Fastway couriers for a flat rate of 10$ aud. For Fastway couriers shipping policy visit their website at www.fastway.com.au/terms-and-conditions/conditions-of-carriage/
Terms of service:
Fastway Couriers makes no warranties or representations about this website or any of its content. We're not responsible to you or anyone else for any direct or consequential loss suffered in connection with the use of this website. We exclude, to the extent permitted by law, any liability which may arise as a result of use of this website. By using the Fastway Couriers website, you agree to indemnify us for any loss or liability arising out of your use of this website.
Flowstate brewers and distillers Intellectual Property
Flowstate brewers and distillers owns this intellectual property, including copyright, in all content of Flowstate brewers and distillers website. We're happy for you to link to our website, however, it's your responsibility to maintain the currency of your links to our website. We reserve the right to deny any person permission to link to our website.