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Refund policy:

All transactions occur in Australian Dollars (AUD) and are subject to GST where applicable.

If for any reason you are not completely satisfied with your purchase we will give you a 30 day money-back guarantee from the time you receive the goods.

Please email us at within that time if you are not satisfied with your purchase so that we can resolve any problems.

This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.

All products must be returned in their original condition.

All postage is to be paid by the buyer.

We recommend that you return the product via Registered post and that you pre pay all postage.

You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier.

Flowstate Brewers and distillers will not be responsible for parcels lost or damaged in transit if you choose not to insure.

Shipping policy:

All items Shipped domestically by Flowstate brewers and distillers is through Fastaway couriers for a flat rate of 10$ aud. For Fastaway couriers shipping policy visit their website at www.fastway.com.au/terms-and-conditions/conditions-of-carriage/

Currently Shipping within Australia only.
For international shipping please contact us on info@flowstatecraft.com.au

Terms of service:

WARNING:

Under the Liquor Control Reform act 1998 it is an offence,

  • To supply alcohol to a person under the age of 18 years (Penalty exceeds $17,000)
  • For a person under the age 18 years to purchase or receive liquor (Penalty exceeds $700)

Please read these terms of service carefully before using the Flowstate website operated by Flowstate brewers and distillers. Conditions of Use We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully. Privacy Policy Before you continue using our website we advise you to read our privacy policy [link to privacy policy] regarding our user data collection. It will help you better understand our practices. Copyright Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Flowstate brewers and distillers and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Flowstate brewers and distillers, with copyright authorship for this compilation by Flowstate Brewers and distillers. Communications The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us.

Liability

Fastway Couriers makes no warranties or representations about this website or any of its content. We’re not responsible to you or anyone else for any direct or consequential loss suffered in connection with the use of this website. We exclude, to the extent permitted by law, any liability which may arise as a result of use of this website. By using the Fastway Couriers website, you agree to indemnify us for any loss or liability arising out of your use of this website.